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Show IRC Staff Rationale Appendix IV I FMs can be a resource to CMs in bridging the transition from IRC to AA; FMs cannot expect to continue receiving support from IRC re::· the families that have been dropped; FMs soliciting support simply 0 wastes the CM's time I SI Tl -1 1 CMs feel that most FMs help families to work through the language barrier during the initial months of acclimation but, there have been frustrations when FMs call and expect to have someone translate what they are trying to say to their families- CMs cannot simply 2 drop what they are doing a any given time There have been frustrations when FMs call and expect to have someone translate what they are trying to say to their families- CMs cannot simply drop what they are doing a any given time but, they 2 are willing to help and they do I I SI T2 1 1 1 -1 SI T3 1 1 1 -1 SI SI SI T4 TS T6 1 1 1 -2 -1 Many CMs expressed a lack of confidence in some of the FMs that have been active in the FMP; CMs are still interested in wking with FMs and they see value in the FMP but, they would like for IRC to get to the point where they can be more selective with the individuals that volunteer as FMs and also for IRC to offer ongoing training so that FMs can be mentored overtime themselves, CMs believe that these options could help to remedy some of the damage that FMs have done and continue to do -1 Because FMs do spend a lot of time with their families, CMs understand that there is a need for personal info re: the family may need to be disclosed but, CMs also feel that it is important to be able to identify FM and verify that he / she is actually the FM of the 0 given family before CMs are willing to give out personal information -1 While CMs feel that FMs can be helpful and that they want to have a relationship with them, they do not all agree on a standard level of desired involvement with FMs - mt, introduce to fam, talk weekly, 0 monthly rpt, etc) IRC needs to come up w- a way to deal w- this Page 2 of 17 1 1 |