Identifier |
007_Improving_the_Intake_Process_LEANCohort1_CLARK.pdf |
Title |
Improving the Intake Process/Re-engineering Public Affairs & Marketing |
Creator |
Stephen Clark; Jesse Colby; Brian Gresh; Dennis Jolley; Michael Mozdy; Christopher Nelson; Kathy Wilets; Elizabeth Winter; Dr. Glen Schmidt; Jonathan Naylor |
Subject |
Efficiency, Organizational; Total Quality Management; Cost Savings; Marketing of Health Services; Public Relations; Communication; Public Relations; Community-Institutional Relations; Pilot Projects; LEAN Project |
Description |
There is a lack of formal intake handling for requests to Public Affairs and Marketing (PAM) resulting in high variability of department processes. Throughput capacity is difficult to forecast and manage. The newly organized team has not worked together before. |
Relation is Part of |
2013 Lean Project Repository: Cohort 1 |
Publisher |
Spencer S. Eccles Health Sciences Library, University of Utah |
Date Digital |
2013 |
Date |
2013 |
Format |
application/pdf |
Rights Management |
Copyright © 2013, University of Utah Health Care |
Language |
eng |
ARK |
ark:/87278/s65189np |
Setname |
ehsl_lean |
ID |
1398617 |
Reference URL |
https://collections.lib.utah.edu/ark:/87278/s65189np |