Improving the Intake Process/Re-engineering Public Affairs & Marketing

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Identifier 007_Improving_the_Intake_Process_LEANCohort1_CLARK.pdf
Title Improving the Intake Process/Re-engineering Public Affairs & Marketing
Creator Stephen Clark; Jesse Colby; Brian Gresh; Dennis Jolley; Michael Mozdy; Christopher Nelson; Kathy Wilets; Elizabeth Winter; Dr. Glen Schmidt; Jonathan Naylor
Subject Efficiency, Organizational; Total Quality Management; Cost Savings; Marketing of Health Services; Public Relations; Communication; Public Relations; Community-Institutional Relations; Pilot Projects; LEAN Project
Description There is a lack of formal intake handling for requests to Public Affairs and Marketing (PAM) resulting in high variability of department processes. Throughput capacity is difficult to forecast and manage. The newly organized team has not worked together before.
Relation is Part of 2013 Lean Project Repository: Cohort 1
Publisher Spencer S. Eccles Health Sciences Library, University of Utah
Date Digital 2013
Date 2013
Format application/pdf
Rights Management Copyright © 2013, University of Utah Health Care
Language eng
ARK ark:/87278/s65189np
Setname ehsl_lean
Date Created 2019-02-04
Date Modified 2021-05-06
ID 1398617
Reference URL