Publication Type |
Journal Article |
School or College |
University Libraries |
Department |
J. Willard Marriott Library |
Creator |
Anderson, Richard Bryan |
Title |
IMHBCO (In my humble but correct opinion): reference services, scalability, and the starfish problem |
Date |
2007 |
Description |
The problem with traditional reference service is that it isn?t scalable, and the solution to that problem does not lie in improving or expanding reference service, but rather in making traditional reference service less necessary. If only it didn?t feel so good to provide traditional reference services, we might be more motivated to try harder to put our desks out of business. |
Type |
Text |
Publisher |
Against the Grain |
Volume |
19 |
Issue |
5 |
Subject |
Patron service (Libraries); Library catalogs; Library classification systems |
Subject LCSH |
Reference services (Libraries); Libraries; Library catalog management |
Language |
eng |
Bibliographic Citation |
Anderson, R. B. (2007). IMHBCO (In my humble but correct opinion): reference services, scalability, and the starfish problem. Against the Grain, 19(5), 16. |
Rights Management |
© Against the Grain |
Format Medium |
application/pdf |
Format Extent |
145,579 Bytes |
Identifier |
ir-main,4650 |
ARK |
ark:/87278/s6t73227 |
Setname |
ir_uspace |
ID |
707264 |
Reference URL |
https://collections.lib.utah.edu/ark:/87278/s6t73227 |