| Publication Type |
Journal Article |
| School or College |
University Libraries |
| Department |
J. Willard Marriott Library |
| Creator |
Breznay, Ann Marie; Haas, Leslie M. |
| Title |
Checklist for starting and operating a digital reference desk |
| Date |
2003-11 |
| Description |
SUMMARY. This article explores digital reference and offers practical advice to those interested in implementing a digital reference desk in their library. Digital/chat/online reference services are defined and practical guidelines on staffing, selecting and troubleshooting hardware and software, training, and marketing are offered for those establishing such a service. |
| Type |
Text |
| Publisher |
Haworth Press |
| First Page |
101 |
| Last Page |
112 |
| Subject |
Online reference; Chat reference; Digital reference |
| Subject LCSH |
Reference services (Libraries); Libraries |
| Language |
eng |
| Bibliographic Citation |
Breznay, A. M., & Haas, L. M. (2002/2003) Checklist for starting and operating a digital reference desk. Reference Librarian, 79/80, 101-12. |
| Rights Management |
(c) Haworth Press http://www.HaworthPress.com |
| Format Medium |
application/pdf |
| Format Extent |
63,074 bytes |
| Identifier |
ir-main,1862 |
| ARK |
ark:/87278/s6jq1jn7 |
| Setname |
ir_uspace |
| ID |
706882 |
| Reference URL |
https://collections.lib.utah.edu/ark:/87278/s6jq1jn7 |
