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Goates, Elizabeth | Scrm at Intermountain Heathcare: Hurricane Maria | On September 20, 2017 Hurricane Maria struck the island of Puerto Rico. The effects of the hurricane halted production at Baxter Medical's three plants located on the island. This document takes a look at how Intermountain Healthcare, headquartered in Salt Lake City, dealt with the effects of the hu... | 2019 | |
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Denna, McKell | The influence of operational changes on employee engagement and customer satisfaction: an exploratory study | Due to intense financial pressure companies are increasingly adopting operational changes to cut costs by increasing an organization's efficiency. While such changes have been proven to provide some competitive advantage for organizations that implement them effectively, they may also have a negati... | Success in business; Consumer satisfaction; Customer services | 2016-04 |
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Egan, Derek | Coordinating humanitarian operations | Humanitarian operations are critical for saving human life and mitigating financial damages. Natural disasters cause a large demand for humanitarian relief within the United States of America, and create a need for coordination between and within governmental and non-governmental organizations in or... | Humanitarian assistance - United States; Disaster relief - United States; Emergency management - United States | 2014-05 |
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