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Implementing Verbal De-escalation on Agitated Patients with Serious Mental Illness In a Community Healthcare Setting | Smith, Sherrie; Bullock, Randy; Terry, Briana | 2022 | Background: According to the National Alliance on Mental Illness [NAMI, n.d.], 43.8 million adults in the U.S. experience mental illness each year. Individuals with mental illness are not necessarily more aggressive or violent than people without mental illness. Substance abuse, adverse childhood ex... | Graduate Nursing Project, Doctor of Nursing Practice, DNP, Psychiatric / Mental Health |