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Anderson, Richard Bryan | IMHBCO (In my humble but correct opinion): four mantras for the patron-centered technical services librarian | In the interest of promoting a more patron-centered approach to technical services work, I'd like to offer four mantras: 1. My job is not to manage information, but to deliver it; 2. I will not try to think like a good librarian, but like a bad patron; 3. Not everything worth doing is worth doing w... | Information access; Information processing | 2005 |
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