Title |
Utah health status update: Utah HMO member satisfaction, 2001 / |
Subject |
Public health; Health status indicators; Outcome assessment (Medical care); Health maintenance organizations; Consumer satisfaction; Managed care plans (Medical care); Medical care, Cost of; Public Health; Health Status; Utah; Health Status Indicators; Outcome Assessment (Health Care); Health Maintenance Organizations; Consumer Satisfaction; Managed Care Programs; Health Care Costs |
Description |
As of January 2001, about 70% of Utahns received health care coverage through a health maintenance organization (HMO) or another type of managed care organization. The Utah Health Data Committee and Utah Department of Health have conducted surveys to measure satisfaction with HMO care and service since 1996. The surveys measure satisfaction with different services, such as HMO customer service, getting needed care, getting care quickly, how well doctors communicate, helpfulness of office staff, and overall ratings of the HMO, health care received, and their personal doctor. |
Date |
2001-12 |
Format |
application/pdf |
Digitization Specifications |
16,735 bytes |
Resource Identifier |
0112HMO.pdf |
Source |
http://health.utah.gov/opha/publications/hsu/0112HMO.pdf |
Relation |
EHSL Bib# 90148 |
Coverage |
2001 |
Setname |
ehsl_ophl |
ID |
188325 |
Reference URL |
https://collections.lib.utah.edu/ark:/87278/s64m950f/188325 |