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Show SPRING 2013 Education For Cataract Surgery Patients Kyle Burk; Chase Airmet1, Jordan Renner', James Aguttef Bloengineering /Bachelor of University Studies1, Film1, College of Architecture and Planning EDUCATION FOR CATARACT SURGERY PATIENTS Kyle Burk (James Agutter) College of Architecture and Planning University of Utah This study's motive is to answer the question, "How can w e improve patient comprehension of educational material given at the Moran Eye Center?"The path for answering this question follows a five-step methodology of observation, analysis, ideation, prototyping, and dissemination. To gain a comprehensive overview of the situation, observations were made from first, second, and third person vantage points: presented materials and vocal instructions were gathered; nurses and patients involved were interviewed; relevant scholarly articles were collected. Through analysis of observations, patterns became evident: during after surgery phone calls, patients consistently asked the same questions with regards to medication and personal wellness. In additional analysis, opportunities and methods for improvement were exposed: while being interviewed, nurses used the words confusing, overwhelming, and distracted to describe the educational experience from a patient's perspective; in literature, experts proposed that providing information at lower reading levels and providing opportunities for patients to see, hear, and do can improve patient comprehension of material. Based on analysis, opportunity statements were created. These statements drove an un-filtered brainstorming session, resulting in eighty diverse ideas for h o w to improve patient comprehension. Related ideas were grouped together and formed into low-fidelity prototypes. Through a process of interviews with nurses, doctors, and patients, eight prototypes were rated based on likability, learn-ability, usability, intuitiveness, and impact. Desirable prototypes included an instruction video, an experience map, an education packet, and a nurse training program. In further research, improved prototypes shall be created and evaluated through an additional interview process. The prototypes shall be refined and combined. Once approved, they shall be distributed and applied at the Moran Eye Center. |