Building Resilience and Purpose: System Quality Weekly Huddles for Wellness and Job Success

Background: With the IHI Framework for Improving Joy in Work (Perlo et al., 2017) as a foundation, our team aimed to improve staff well-being by engaging in weekly huddles. Methods: Completing a What Matters to You? conversation via team survey and categorizing responses using the IHI framework‚ Meaning & Purpose and Wellness & Resilience were meaningful to this group. They also have strong team values of integrity, collaboration, and quality. Intervention: At our weekly huddles, team members shared professional wins, discuss job stressors, and exchange tips to make daily tasks easier. There was also focus on well-being and work-life balance. Outcomes: In cooperation of strategies were seen among staff members to reduce the burden and increased participation was seen. Conclusion: Using the IHI framework and WMTY streamlined processes, standardized communication, and enhanced visibility, fostering a supportive community that promotes professional growth and well-being. Citation: Perlo J, Balik B, Swensen S, Kabcenell A, Landsman J, Feeley D. IHI Framework for Improving Joy in Work. Cambridge, MA: Institute for Healthcare Improvement, 2017.

Building Resilience and Purpose: System Quality Weekly 1 Huddles for Wellness and Job Success Katie Woolf, DPT, PRPC and Dane Falkner RYT Background With the IHI Framework for Improving Joy in Work (Perlo et al., 2017) as a foundation, our team aimed to improve staff well-being, shared learning, and support by engaging in weekly huddles focusing on core values. Completing a What Matters to You? & Team Values Survey: 100% Top Team Values Based on "What Matter's Most?" n=7 12/2024 90% 86% Meaning & Purpose •Professional Wins •Tips for each other •Sharing stressors •Made work visible Methods 100% Interventions: Weekly Huddle Focus Points Wellness & Resilience 86% 80% 71% 71% 70% 60% 50% 40% 30% •Prioritization Matrix •Career Challenge •Encourage Balance Results (1/14/20253/25/2025) Midpoint Endpoint Change Completed Huddles 67% 73% 6% Average team participation % 55% 77% 22% Average # of items shared 3 4.2 1.2 Conclusions Impact: • Implementation of strategies observed • Foster communication, reduce boundaries, and improve well-being • Long-term Better U results pending 20% 10% 0% Integrity Collaboration Meaning and Quality Purpose Red- U of U, Blue-Joy in Work Wellness and Resilience Daily Improvement •AI for Notes •AI for Evidence Goal Better U: Decrease employeereported stress levels from 33% to 25% within six months. Challenges: • Variable participation rates • Uncertainty on what to share • Subjective perception of value from shared experiences • Time constraints Sustainability: • Maintain weekly huddles • Using the Better U to analyze progress • Encourage sharing • Reflection time built into templates Citation: Perlo J, Balik B, Swensen S, Kabcenell A, Landsman J, Feeley D. IHI Framework for Improving Joy in Work. Cambridge, MA: Institute for Healthcare Improvement; 2017. System Quality