Communication in contemporary learning environments: instructor and student concepts of civility and conflict in online courses

Update Item Information
Title Communication in contemporary learning environments: instructor and student concepts of civility and conflict in online courses
Publication Type dissertation
School or College College of Humanities
Department Communication
Author Aguilar, Kimberly Noreen
Date 2015
Description Online learning continues to become more prevalent in higher education. Despite extensive research of interpersonal constructs in face-to-face (F2F) instructional environments (e.g., immediacy, expectations, clarity), research has yet to explore factors such as student incivilities, instructor misbehaviors, and conflict in online courses as separate and unique from the F2F context. Based on student and instructor responses to open-ended online survey questions, this study explicated the various student incivilities and instructor misbehaviors that occur in online courses and considered what incivility/misbehavior categories tend to precipitate conflict in online courses. The findings suggest that there is a difference between F2F and online learning environments, which warrants sustained research that considers the F2F and online instructional settings independently.
Type Text
Publisher University of Utah
Subject Communication; Instructional Communication; Online Pedagogy
Dissertation Name Doctor of Philosophy
Language eng
Rights Management ©Kimberly Noreen Aguilar
Format application/pdf
Format Medium application/pdf
Format Extent 27,005 bytes
Identifier etd3/id/4013
ARK ark:/87278/s6km2m5f
Setname ir_etd
ID 197563
Reference URL https://collections.lib.utah.edu/ark:/87278/s6km2m5f
Back to Search Results