Hospitalist Listen-Sort-Empower (LSE) to Identify System Burdens

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Identifier Hospitalist_Listen-Sort-Empower_Identify_System_Burdens
Title Hospitalist Listen-Sort-Empower (LSE) to Identify System Burdens
Creator Wanner, Nathan; Murphy, Ryan; Mahoney, Kim; Balch, Heather; Fuller, Trent; Gerstenberger, John; Goslinga, Thomas; Huber, Jared; Lappe, Katherine; Marr, Joshua; Raaum, Sonja; Weiss, Roxanne; Ciarkowski, Claire; Rosio, Jen; Mauck, Kristen; Ransco, Mari
Subject Evidence-Based Practice; Hospitalists; Workplace; Burnout, Professional; Occupational Stress; Frustration; Empowerment; Organizational Culture; Formative Feedback; Work Engagement; Poster
Description This project explored upstream drivers of burnout among the 72 hospitalist providers within the Division of General Internal Medicine at U of U Health. Adapting the same Listen-Sort-Empower (LSE) framework to conduct in-person and virtual semi-structured interviews with 11 members of the Hospitalist team. The identified findings were then prioritized via survey by 33 (46%) team members. Conclusion: The two primary factors and eight themes outlined in this report can be stated in simple terms: Hospitalists are purpose-driven providers who are currently frustrated and overwhelmed by system-induced distress and workplace burdens. The Hospitalists engaged in this process with a genuine interest and passion to make the work better. As a result, we were able to define what "better" means for hospitalists and identify two System Opportunities for Improvement (SOFI) to focus improvement efforts on in FY25 (7/1/24 - 6/30/25): 1) Obtaining outside hospital records for unplanned admissions, and (2) Scheduling post-discharge follow-up appointments.
Relation is Part of Evidence Based Practice Posters - 2024; Wellness Champion Poster Session - 2024
Publisher Spencer S. Eccles Health Sciences Library, University of Utah
Date Digital 2024
Date 2024
Type Text
Format application/pdf
Rights https://rightsstatements.org/page/InC/1.0/
Language eng
ARK ark:/87278/s6h5rwhr
Setname ehsl_ebp
ID 2483789
Reference URL https://collections.lib.utah.edu/ark:/87278/s6h5rwhr
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