Automation of performance measures

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Title Automation of performance measures
Publication Type thesis
School or College School of Medicine
Department Biomedical Informatics
Author Orton, Janette Anderson
Date 2003-05
Description Performance of generic indicators is measurements that are designed to provide insight into the processes of a hospital or medical staff. Since their beginning in the 1980's, generic indicators have traditionally provided clinical and satisfaction data. A balanced report including financial, utilization and satisfaction indicators provides a comprehensive high-level picture for the administration and medical staff leadership. This information lends itself to a consistent, automated process to compare information across hospitals and medical staff departments. This thesis describes the efforts of the Automation Team of the Quality Resource of the Urban Central Region Intermountain Health Care, Inc. to (1) standardize corporately defined genetic indicators definition, (2) publish the indicator data quarterly for governing board, medical executive committee and medial staff departments through an automated application, (3) provide a method for statistical analysis for each indicator and (4) evaluate the process of Performance Measures Report (PMR) production though a study of content and efficiency of report production. Standardized definitions and data sources were developed and provided on IHC's Intranet. Quarterly reports were produced using the Intranet. Analysis of the reports did not demonstrate a significant improvement in the consistency of required elements on the PMR. The percentage of indicator with special cause variation did not change, but the automated application provided a method to identify indicators with this variation prior to the presentation of the reports to the medical staff department. The efficiency of report production was statistically improved (10.51 hours vs. 7.01 hours, p = .0004). A decrease in independent data sources used to produce the report was also noted (7.05 vs 5.36 sources p = .0005). The process of automation provide vale to IHC through providing consistent, reproducible definition, standardized data sources, identification of report standards, and a consistent method for statistical analysis.
Type Text
Publisher University of Utah
Subject Health Care Quality, Access, and Evaluation
Subject MESH Medical Informatics; Automatic Data Processing; Data Collection
Dissertation Institution University of Utah
Dissertation Name MS
Language eng
Relation is Version of Digital reproduction of "Automation of performance measures." Spencer S. Eccles Health Sciences Library. Print version of "Automation of performance measures." available at J. Willard Marriott Library Special Collection. RA4.5 2003 .O78.
Rights Management © Janette Anderson Orton.
Format application/pdf
Format Medium application/pdf
Format Extent 1,204,896 bytes
Identifier undthes,5439
Source Original: University of Utah Spencer S. Eccles Health Sciences Library (no longer available).
Master File Extent 1,204,960 bytes
ARK ark:/87278/s6s75j2g
Setname ir_etd
ID 190685
Reference URL https://collections.lib.utah.edu/ark:/87278/s6s75j2g
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