Barriers to communication between nurses and patients as perceived by nurses

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Title Barriers to communication between nurses and patients as perceived by nurses
Publication Type thesis
School or College College of Nursing
Department Nursing
Author Knox, Shirley Ann Morgan
Date 1965-06
Description The purpose of the present investigation was to determine the kinds of communication barriers most frequently mentioned by a sample of nurses and if nurses with varied backgrounds of preparation identified the same barriers. A questionnaire compiled of 37 items considered barriers to communication with patients was given to 61 registered nurses. These nurses were employed in two different hospitals, one being privately owed and the other a governmental institution. The participants represented four kinds of professional nursing preparation: the associate degree, diploma program, baccalaureate, and post baccalaureate education. Each nurse was asked to check each item according to the percentage of time she believed the item was a barrier to her communicating with patients. The participants were placed into eight groups according to educational preparation, where employed, and their perception of the author as a nurse or non-nurse. Mean total communication barrier scores were computed for each group. T tests were used to determine if there were significant differences in total communication barrier scores between the two hospitals, the four educational levels, and those nurses who perceived the author as a nurse and those who perceived the author as a non-nurse. The t ratio was not statistically significant at the .05 level for any of these comparisons. Therefore there were no reliable differences in mean communication barrier scores. A correlation of .08 between the length of employment and total communication barrier score indicated no relationship between length of employment and degree of communication difficulty. An item analysis was made to determine which barriers to communication were the most important to the total group and to the individual sub groups. The four items ranked as the most important barriers by mean score for the total group were (a) the patient was very demanding, (b) my work load kept me to busy, (c) talking with patients kept me away from my other duties, and (d) the patient seemed indifferent. There were no major differences in the items selected by any of the different groups. Each group selected essentially the same items, but not always in the same order of importance.
Type Text
Publisher University of Utah
Subject Nurse and Patient; Medicine
Subject MESH Nurse-Patient Relations; Communication
Dissertation Institution University of Utah
Dissertation Name MS
Language eng
Relation is Version of Digital reproduction of "Barriers to communication between nurses and patients as perceived by nurses." Spencer S. Eccles Health Sciences Library. Print version of "Barriers to communication between nurses and patients as perceived by nurses." available at J. Willard Marriott Library Special Collection. RT2.5 1965 .K58
Rights Management © Shirley Ann Morgan Knox.
Format application/pdf
Format Medium application/pdf
Format Extent 603,344 bytes
Identifier undthes,5046
Source Original: University of Utah Spencer S. Eccles Health Sciences Library (no longer available).
Master File Extent 603,383 bytes
ARK ark:/87278/s6vq34dp
Setname ir_etd
ID 190367
Reference URL https://collections.lib.utah.edu/ark:/87278/s6vq34dp
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