Checklist for starting and operating a digital reference desk

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Publication Type Journal Article
School or College University Libraries
Department J. Willard Marriott Library
Creator Breznay, Ann Marie; Haas, Leslie M.
Title Checklist for starting and operating a digital reference desk
Date 2003-11
Description SUMMARY. This article explores digital reference and offers practical advice to those interested in implementing a digital reference desk in their library. Digital/chat/online reference services are defined and practical guidelines on staffing, selecting and troubleshooting hardware and software, training, and marketing are offered for those establishing such a service.
Type Text
Publisher Haworth Press
First Page 101
Last Page 112
Subject Online reference; Chat reference; Digital reference
Subject LCSH Reference services (Libraries); Libraries
Language eng
Bibliographic Citation Breznay, A. M., & Haas, L. M. (2002/2003) Checklist for starting and operating a digital reference desk. Reference Librarian, 79/80, 101-12.
Rights Management (c) Haworth Press http://www.HaworthPress.com
Format Medium application/pdf
Format Extent 63,074 bytes
Identifier ir-main,1862
ARK ark:/87278/s6jq1jn7
Setname ir_uspace
Date Created 2012-06-13
Date Modified 2012-06-13
ID 706882
Reference URL https://collections.lib.utah.edu/ark:/87278/s6jq1jn7
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