Performance of American in-print vendors: a comparison at the University of Utah

A study was conducted by the Monographs Order Division of the University of Utah Libraries to compare the performance of three domestic book vendors during the fiscal year 1978-79. The study was designed to measure performance in terms of speed, discount and service, and to compare vendor success in filling orders for easily obtainable trade materials versus more scholarly materials. Results showed considerable variation among vendors with respect to speed, discount and ability to fill the more obscure orders.