Streamlining Clinic Visits for Patients Traveling from Afar

As tertiary care Orthopaedic providers for the Intermountain West region, we often see patients with complex problems traveling significant distances to our clinic. Having all relevant information prior to the visit is crucial to creating an efficient and effective experience for both the patients and providers. Based on 2016 University of Utah Health Wellness Survey data reflecting clinic efficiency as key area of need, we decided to scope our improvement to focus on improving clinic efficiency for patients traveling from afar.