‘Go to Green' Campaign Improving Chart Closure Rates at Two Family Medicine Clinics

Provider wellness is a complicated algorithm that is impacted by many things: environment, colleagues, work load, home life, nutrition and sleep. Identifying ways to improve provider wellness can be tricky, as many techniques that might work (see fewer patients, work fewer hours) aren't necessarily compatible with professional success. One approach to improving provider wellness is to focus on getting "work done at work," meaning, don't take work home with you. For family physicians, this often means closing clinic charts the same day they are opened, while you are still in clinic. Within our EHR (Epic) both providers and MA staff play a role in opening and closing the clinic note each day. The dance between what the MA does (or needs to do) and what the provider does (and needs to do) in order to close a chart is complex.