Wrist Planner & Scheduler, A Novel Appointment Reminder for Homeless Patients

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Identifier 038_EAC2017_Wrist_Planner_Scheduler_Homeless_Patients_BAMBERG.pdf
Title Wrist Planner & Scheduler, A Novel Appointment Reminder for Homeless Patients
Creator Stacy Bamberg; Marianne Becnel, BS; Stephen Goldsmith; Hanna Hendrickson, BS-S
Subject Homelessness; Homeless Patients; Healthcare Disparities
Description The Burden of Missed Appointments at Homeless Clinics: Clinic no-shows at outpatient clinics result in decreased efficiency, loss of revenue, and a community losses from patients who would have benefited from medical care. Through Hendrickson's research efforts in creating and mailing a survey to 500 homeless clinics across the country this problem was identified. No-shows account for 14-50% of scheduled appointments in outpatient clinics across the country. One location estimates their losses at over $750.00 per day. Efforts are being made to decrease the rate of no-shows with electronic reminder systems like emails and text messages, but the nature of homeless life does not align with these reminder methods. Utah reported no-show rates are between 20-40% in general visits and 50-50% for behavior health visits . Home studies have found disadvantaged people three times more likely to miss appointments. This encouraged our team to look for a way to help this very hard to reach population.
Relation is Part of 2017 Extreme Affordability Conference
Publisher Spencer S. Eccles Health Sciences Library, University of Utah
Date Digital 2017
Date 2017
Format application/pdf
Rights Management Copyright 2017. For further information regarding the rights to this collection, please visit: https://NOVEL.utah.edu/about/copyright
Language eng
ARK ark:/87278/s6qz6pgh
Setname ehsl_eac
ID 1399571
Reference URL https://collections.lib.utah.edu/ark:/87278/s6qz6pgh
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